Frequently Asked Questions

Please take a look at our About Us page. There is much more we can offer, we are guided by you, so let us know if there is something you would like to do or require help with that’s not listed.

Not at all! We can support anyone who does not require personal care or medical intervention.

That’s what we endeavour to do, but taking into account holidays etc. We realise how important it is to build a bond with your companion. It is unlikely you will want to change, but if you do, of course, that’s entirely your choice.

Yes, that’s not a problem. Same rates apply. Two for one, lucky you!

If we are seeing you on a regular basis, we will have built a close relationship, which may enable us to spot things that are not ‘the norm’. If we see potential health issues, with your consent, we would take action. This may be by contacting family or health care services.

No, we don’t. We operate a platform for companions to appear on. Everyone joins on a self-employed basis. They will have come to us in one of two ways. Firstly, they have been known to us (most likely a former colleague) as having a caring nature and ‘can do’ attitude.

Secondly, they have been recommended to us, in which case we ask to meet them, just to make sure we agree!

Visit the Our Companions page to contact a companion directly.

Do to the nature of our business, there will be times when we will not be able to answer immediately. If this is the case, rest assured we will get back to you as soon as we are able, 90% of the time this is within 2 hours.

The first time our companion visits they will require payment while with you. Thereafter, if you are using us on a regular basis, they will require payment within 7 days of date of invoice.

We abide by the GDPR. Your data is protected by regulations